Website Future Forwarding Company

Core Focus:

The Export Coordinator will be coordinating the air and ocean freight cargo transportation of goods on behalf of assigned customer accounts or routes, generating all required documentation and reports, and tracking of shipments ensuring timetables are met as per our customers’ requirements.

Role and Responsibilities:

·         Coordinate air and ocean export shipments to ensure the transportation per clients’ request

·         Prepare quotations for customers and agents and ensure shipments are billed accordingly

·         Interact with customers and overseas agents responding to inquiries in a timely manner and providing timely shipment status updates

·         Prepare accurate export documents, compiling carrier and route assignments, and tracking shipments

·         Arrange shipping documentation, shipping mode, pickup, freight, tracking and notification with customers, air carriers, ocean carriers and domestic carriers

·         Issue arrival notices, freight releases and invoices to both international and domestic clients

·         Handle and process B/L, invoice, packing list, AES and others

·         Assure that complete and accurate files for documentation and compliance purposes are maintained, as well as for customer visibility

·         Confirm shipping details against documents such as pieces, weight, volume, origin, POD, and destination

·         Work and communicate with overseas agents and logistics providers to resolve any potential issues/delays

·         Provide other duties requested by Manager

Required Experience:

·         Minimum of two to five years of handling air and ocean exports from arranging collection to delivering to consignee and all the functions in between

·         Proficient in PC skills (MS Word, Excel, Outlook)

Preferred Skills:

·         1 year experience using cargoWise and other industry relevant software

·         Ability to demonstrate excellent customer service skills

·         A high level of energy and a “can-do” positive attitude

·         Excellent verbal and written communication skills

·         Strong attention to detail

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